I’m on my second year of Smart’s Freedom plan. Since then, I’ve convinced 3 other people in my immediate circle to switch. Why? Because it ends up being cheaper. Also, there’s no need to type in any prefix before calling someone, unlike if you were on a prepaid promo. You just call directly from your Contacts List. For a long time, I registered to Trinet400 every month, but lately, I have been using the Mega Combo 250 instead.
MEGA COMBO 250
This subscription gives me unlimited texts to all networks (Philippines only), 3 hours of calls to Smart, Talk N’ Text and Sun and 100 MB of mobile surfing, for P250.00. It used to be that the 100MB mobile internet was a bit sparse, so I sometimes add an ALWAYS ON 100 (75MB good for 30 days).
However, since Smart is now giving free internet, I might not have to get ALWAYS ON 100 anymore.
I like the Mega Combo 250 because I can text to my heart’s content to any network without having to worry about extra charges or having to check phone numbers. The 3 hours per month is sometimes not enough if I have telebabad sessions, but it’s enough if I don’t have telebabad sessions and just use it for ordinary calls.
To register, text MEGA250 to 9990
To have your Mega Combo 250 automatically enrolled every month, text GO MEGA250 to 9990
To stop auto-renewal, text STOP MEGA250 to 9990 anytime before the current subscription expires
Trinet 400 gives 2,000 texts to all networks (it’s as good as unlimited to me), 500 minutes of calls to Smart, Talk N’ Text, Sun and PLDT, and 150MB of mobile internet, for P400.00. This is actually the best deal out of all the Freedom Plan Flexibundles. But every month, I find that I hardly make more than 100 minutes of calls and the 400 minutes left felt like such a waste. Well, considering that I only pay P400 for everything, it’s not really that heartbreaking, but still. It was overkill. If there was a cheaper option or a downgraded plan, I’d take it. If, however, you are the type who makes a lot of calls to Smart numbers, then this could be the best plan for you.
For those times when I know that I will be busy and making a lot of calls and need to call PLDT landline numbers (yes, this includes nationwide PLDT landlines), I still register to Trinet400 instead of Mega250. But ordinarily, Mega250 is enough.
To register, text TRINET400 to 9990
Review of the Smart Service
I am very satisfied with the call quality of Smart. On my Note 2, calls come in crisp and clear. Except when the other person is on a speakerphone. Then I can’t understand a word that’s said. But I don’t think that is Smart’s fault. I blame the other person.
I have not experienced any network busy problems so far.
Texts are sent and received quickly. There is no “delayed text” issue.
Internet is very fast. Somehow, my Freedom Plan SIM is getting higher speeds compared to my other Smart Prepaid SIMs during Speedtest. More on that here. But sometimes, Smart’s mobile internet has problems. Several times, I’ve experienced being unable to connect to Smart’s mobile internet while in Metro Manila, in places where I should have been able to connect. Tried turning mobile internet on and off, restarting my phone, etc.. and then finally calling Smart’s customer service to find out that they really do have a problem. Well, they won’t say they that exactly. They will say that they are doing some “system enhancements”. Legitimate system enhancements are usually scheduled in advance and customers are usually advised about the service interruption. I realized that for Smart, “system enhancements” is code for “something in their network broke and they are trying to fix it”. I’ve experienced this network problem maybe 4-6 times in the last 2 years, most recently, last weekend. Since I’m not on mobile internet 24/7, it could have happened far more frequently than that. It gets fixed and back to normal in a few days. But if you are 100% reliant on Smart’s mobile internet, you should definitely think about getting a backup, or expect to be without internet for a couple of days, at least.
Smart’s customer service is a hit and miss. I sometimes get great customer service, and sometimes get awful customer service, as described here.
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The Barat Queen
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